Making sense of it all Quick reference videos make claims process easier to understand By Joseph R. Chenelly M “ The hope is that these [videos] provide important answers to veterans’ questions in a way that everyone can easily digest.” —Jim Marszalek, National Service Director ilitary members and veterans have a new, easy-to-use resource available online for considering whether a claim should be filed and how to proceed. DAV created five new “quick reference” videos that outline everything from who should file a claim to what to expect after receiving a decision on a claim. The videos are concise, to the point and designed to be free of confusing government jargon. “The viewer doesn’t need to know anything about the complicated claims processes in order to understand the information in these videos,” said National Service Director Jim Marszalek. “The hope is that these provide important answers to veterans’ questions in a way that everyone can easily digest.” The first video is a minute long and titled “Who Should File a VA Claim?” It offers advice for members of the military and veterans who suspect they may DAV.ORG | FACEBOOK.COM/DAV | @DAVHQ 5
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Making sense of it all
Joseph R. Chenelly
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