Bringing service to the community Chairman of the Board of Veterans’ Appeals for the Department of Veterans Affairs Cheryl Mason (left) presented updated information about the VA’s appeals process. Also a DAV Auxiliary member, Mason attended the information seminar at the request of Past Chapter 11 Commander James Spencer. Chapter volunteers and national service officers provide information seminars and claims assistance directly to veterans and their families By Mary Dever I 8 n 2018, DAV benefits counselors helped service members, veterans and their families receive more than $20 billion in benefits. With more than 100 national service offices around the country and nearly 4,000 total service officers, DAV is leading the way in providing the best counseling and claim filing assistance. But accessing that assistance may not be convenient for some veterans, so in order to reach deep within the community, DAV offers information seminars to educate disabled veterans and their families on specific benefits and services. Information seminars are driven by DAV chapters, members and volunteers and are often requested in areas where veterans services are sparse or when new information regarding the claims process becomes available. James Spencer, a past chapter commander and Benefits Protection Team leader for Chapter 11 in Alexandria, Va., requests information seminars each year for his area, located on the outskirts of Washington, D.C. He said the events gather so much attention that he automatically requests one from National Service and Legislative Headquarters every spring. DAV MAGAZINE | JULY/AUGUST 2019 | DAV.ORG
Issue Articles
Bringing service to the community
Mary Dever
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